Contact Us

We’re Here to Listen

We’re here to help!

If you have any questions about your order, products, shipping, or returns, our customer support team will be happy to assist you.


Customer Support

Email:

xiangqing31@proton.me


Business Hours

Monday – Friday

9:00 AM – 5:00 PM (EST)

We usually respond within 24–48 business hours.


Order Support

When contacting us about an order, please include:

  • Order number
  • Name used during checkout
  • Email address associated with your order
  • Details about your request

This helps us resolve your issue faster.


Company Information

HarborWaveShop.store

Email: 

xiangqing31@proton.me

Address:

HONG KONG XIANGQING TRADING CO.,LIMITED

RM 701, UNIT 108,7/F TWR B NEW MANDARIN PLAZA 14 SCIENCE MUSEUM RD TSIM SHA TSUI НК


Thank you for choosing HarborWaveShop.store.
We appreciate your trust and look forward to providing you with quality home essentials and excellent service.